The business in 2014 and beyond
Since the company was founded back in 1989 it has grown constantly and is now established in the strategically vital cities of Göteborg, Stockholm, Malmö and Norrköping where we have premises and a realistic connection, which is the best way of meeting our customers’ requirements.
We always focus on the customer and we expend a lot of energy in improving and streamlining customer service, partly by boosting employee numbers and partly by streamlining our systems. As part of this we will start changing our telephone system, after the summer of 2014, to improve quality, allow better monitoring of telephone queues and cut possible waiting times.
EDI integration with customers and haulage companies is going according to plan.
The company actively works with environmental and quality issues and received the ISO 9001 and ISO 14001 certificates in 2005. During the first half of 2014 extensive haulage assessments were carried out where we focused on safety.
During the financial year the market has continued with a wait-and-see attitude with competition still very tough. Despite the prevailing market situation over the past financial year we improved turnover and we expect the positive performance to strengthen next year.
We have an exciting and interesting year ahead where we will constantly explore new markets and opportunities for future acquisitions.