Reclamations

Accidents should never happen - but if they do...
It's never fun if cargo is damanged or lost.
Our goal is to never let reclamations exceed 0,2% of transport missions carried out. In 2009 we managed to keep our reclamations below 0,13%.
One of the contributing factors to transport damages is reloadings, and we try to minimize the number of reloadings as much as possible.
 
Should accidents occur, we urge you to get in touch with your comissioning body - which might be us or a forwarding agent.
 
Always inspect the goods on arrival. Should the goods be damaged, ask the driver to sign for it on the consignment note. Should there be substantial damage to the goods, please contact your insurance company.
 

 

Do you want to know more?

Magnus Söderström
Stockholm
Business Development
magnus.soderstrom [at] transportoren.se
+46 (0)8-700 22 82
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Interested in: Martial arts, reality-TV and soap operas. Favourite foods: Beer & crisps, but likes meat too. Age: Lower middle - not that old though. Born: In Katrineholm, midwest Sweden. Other: Has a past as a death-metal drummer, but sports over as time went by...

2017/09/13

We're experiencing quite a bit of growth, and as such we've needed to recruit new colleagues to maintain and improve our service!

2014/10/02

Today we have the pleasure of welcoming Maria Selander to Transportören!

2014/09/02

Logistik 2014 will be held in parallel with Empack 2014, the largest Nordic packaging fair in 2014.

2014/07/03

We'd like to take this opportunity to wish all of our clients and contractors a wonderful summer! 

2014/04/25

On friday the 28th of February at 12:00 (12am), we closed our office (not the warehouse/terminal) at Partihandlarvägen 2 in Årsta.

2014/04/25

As a customer of Transportören, you now have the opportunity to help save valuable rainforest in Ecuador.